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Where can I find my PIN and PUK code?

You can find your PIN code :
  • eSIM : in the PDF received in your order confirmation email
  • Physical SIM : no PIN code is required

Please, note that after 3 incorrect PIN attempts, a PUK code will be required.

You can find your PUK code :

  • eSIM : in the PDF received in your order confirmation email
  • Physical SIM : on the SIM card holder received in your Welcome Pack.

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