When do I need to buy, download and activate my eSIM?

You can buy your eSIM before your departure. You will need an Internet connection to install it so we advise you to do it from your home country bu wait your arrival at destination to enter the PIN code in order to make sure your credit validity doesn't start being deduced.

If you encounter any difficulties once you arrive in Europe, do not delete the SIM card because you cannot download it twice and contact our customer service via this form

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