If you already have an active Orange Travel eSIM and need more data, you can purchase a top-up directly from the Orange Travel app.
However, top-ups work differently from purchasing a new eSIM. Please read the information below before purchasing a top-up.
When does my top-up start?
A top-up is applied immediately to your active eSIM when the purchase is completed.
Unlike a new eSIM plan, a top-up does not remain inactive until you choose to activate it.
This means that if you purchase a top-up while your current plan still has remaining validity, the top-up will be applied immediately.
What happens to the validity of my current plan?
The data is cumulative, but the validity periods are not.
For example:
However, top-ups work differently from purchasing a new eSIM. Please read the information below before purchasing a top-up.
When does my top-up start?
A top-up is applied immediately to your active eSIM when the purchase is completed.
Unlike a new eSIM plan, a top-up does not remain inactive until you choose to activate it.
This means that if you purchase a top-up while your current plan still has remaining validity, the top-up will be applied immediately.
What happens to the validity of my current plan?
The data is cumulative, but the validity periods are not.
For example:
- Your current plan has 400 GB and 11 days remaining
- You purchase a 31-day top-up
- The additional data is added to your available data balance
- The 31-day top-up becomes the applicable validity period
- The remaining 11 days of your previous plan are not added to the 31 days
The validity periods do not stack.
Important: A top-up does not extend your existing planIf you still have several days remaining on your current plan, we recommend waiting until your plan is used or close to expiring before purchasing a top-up.
Do not purchase a top-up expecting the new 31 days to begin after your current plan expires.
A top-up is not an extension that starts later. It is applied immediately to your active eSIM.
Can I schedule a top-up to start later?
No. Top-ups cannot be scheduled for a future date.
They are automatically applied to your eSIM immediately after the purchase.
If you need your additional data for a later period, we recommend waiting until your current plan is close to expiring before purchasing the top-up.
What if I purchased a top-up by mistake?
Once a top-up has been successfully purchased and applied to your eSIM, the validity cannot be reversed or changed manually.
We cannot:
- Restore the previous validity period
- Add the unused days from your previous plan back
- Move the top-up to a future date
- Add the remaining days to the new top-up validity
Why does this work differently from a new eSIM?
A new eSIM plan can remain inactive until it is activated, depending on the plan and activation conditions.
A top-up is different because it is purchased for an eSIM that is already active. Therefore, the top-up is applied immediately rather than waiting for a future activation.
Example
Your current plan:
- 400 GB
- 11 days remaining
You purchase:
- 31-day top-up
After the top-up:
- Your available data includes the data from your existing plan and the top-up
- The validity does not become 42 days
- The 11 remaining days are not added to the 31-day top-up
For this reason, we strongly recommend purchasing a top-up only when your current plan is used up or close to expiring.
Good to know: Before purchasing a top-up, always check how many days remain on your current plan. A top-up is applied immediately and does not add its validity to the remaining days of your existing plan.