Slow data is usually a local network issue rather than a problem with your plan, we never slow down your connection.
Quick fix
Turn Airplane Mode on, wait 10 seconds, then turn it off. This forces your phone to reconnect and fixes most cases.
Try another network
Your eSIM connects to local partner networks, and some perform much better than others in a given spot. Selecting one manually often makes an immediate difference -> see the step-by-step instructions in my eSIM is not working.
What else slows things down
A VPN routes your traffic through another country and almost always reduces speed. Turn it off to compare.
Sharing your connection as a hotspot splits your bandwidth between devices.
Crowded places : airports, stadiums, city centres at peak time; slow down every network. Speeds also drop in remote or mountainous areas where coverage is thinner.
Still slow?
Contact our support team, available 24/7 by chat. Tell them where you are and which network you’re connected to, it helps them check coverage in your area.