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General Info
What is an eSIM?
Which format should I choose between SIM and eSIM?
How can I know if my device is eSIM compatible?
What information do I need to give to create an account?
When do I need to buy, download and activate my eSIM?
Do I need to create an account to use your service?
How will I receive my eSIM?
When will my SIM card be shipped and delivered?
What different payment methods are accepted?
How can I contact customer service, and what are its opening hours?